Flash Optimizer - Optimize SWF files    
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  Flash Optimizer  > FAQ
 
Frequently Asked Questions


  • Why does Flash Optimizer work only with SWF files , but not with FLA or EXE files,
    sometimes it could be really helpful?

    It is not possible today, since FLA format is a closed Macromedia copyrighted format.

  • Why do the files optimized by Flash Optimizer can be played with flash player 6.0 or above only?
    As you may know that the optimization fuction is introduced and brought out with flash player 6.0, all the older version of flash player, say 4.0 and 5.0, do not support the optimization arithmetic, they can not understand the standard arithmetic of compression and optimization, since Flash Optimizer is designed according to Macromedia's standard optimization rules, so the optimized files can be played with flash player 6.0 or above only, please be informed.
    To download most recent Macromedia Plug-in, visit Macromedia Web site at:
    www.macromedia.com

  • After I select the files, the optimized result says "already". No any action at all. What's wrong?
    The Flash optimizer works well. Not all the swf files can be compressed by Flash optimizer because they have been compressed by some tools. Flash optimier can not compress them again. Other third party tools can compress them again, but it will cause movie quality lost.

  • Does Flash Optimizer take up a lot of hard disk space?
    No! Flash Optimizer is very small and very easy to use, you don't have to worry about the hard disk space! Unlike other file optimizing software, Flash Optimizer optimizes files directly. It does not generate any temporary file.

  • Is your online order form secure?
    Yes, it is 100% secure.

  • What happens after I send in the order?
    You will receive your license key and other related information immediately after your order is authorized.
    If you did not receive any e-mails within 24 hours, please mail us toContact us.
    Please include your Order ID ,name and email address. We will be happy to help you.

  • How much will I have to pay for the upgrade?
    No, you don't have to pay, upgrade is free for all registered users.

  • Is the price a one time cost or are there other fees?
    The price is a one time cost only. There are no monthly or yearly charges whatsoever.

  • How much will I pay for the technical support? Is it free?
    Yes, it's completely free for all.


  • I lost my license key. Can you resend it to me?
    Yes, please send us your name and address/email information, we will resend your registration code within one work day.

  • If I have other question ...?
    Please feel free to contact us at support@flash-optimize.com, any suggestion and question are welcome.

 

 

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